Privacy Policy | SurpriseFlow

SurpriseFlow ("us", "we", or "our") operates the SurpriseFlow website and services (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service in compliance with the General Data Protection Regulation (GDPR).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") includes:

  • Name

  • Email address

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests and inquiries, and improving our Service.

  1. Legal Basis for Processing Personal Information

We process Personal Information under the following legal bases:

  • Your consent

  • Performance of a contract or agreement

  • Legitimate interests pursued by us or a third party

  1. Data Subject Rights

Under the GDPR, you have the following rights regarding your Personal Information:

  • Right to access: You have the right to obtain confirmation of whether we process your Personal Information and, if so, to request a copy of the Personal Information we hold about you.

  • Right to rectification: You have the right to request the correction of inaccurate or incomplete Personal Information we hold about you.

  • Right to erasure: You have the right to request the deletion of your Personal Information under certain circumstances.

  • Right to restrict processing: You have the right to request that we restrict the processing of your Personal Information under certain circumstances.

  • Right to data portability: You have the right to request a copy of your Personal Information in a structured, machine-readable format and to have it transferred to another data controller.

  • Right to object: You have the right to object to the processing of your Personal Information under certain circumstances.

  • Right to withdraw consent: If you have provided consent for the processing of your Personal Information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at

  1. Retention of Personal Information

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

  1. Transfers of Personal Information

Your Personal Information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

  1. Analytics Data Collection

To enhance the user experience and improve our Service, we utilize third-party analytics tools, such as Google Analytics, to collect and analyze data about how our users interact with our Service. These tools help us understand user behavior, measure the performance of our Service, and identify areas for improvement.

Google Analytics and other third-party analytics tools may collect information such as your IP address, browser type, operating system, device type, referring website, pages visited, time spent on pages, and other usage statistics. This information is anonymized and aggregated to provide us with insights into user trends and patterns.

  1. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  1. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Children's Privacy

Our Service is not intended for use by anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

  1. Data Protection Authority

If you are a resident of the European Economic Area (EEA) and you believe we are unlawfully processing your Personal Information, you have the right to complain to your local data protection supervisory authority. You can find their contact details here:

  1. Contact Us

If you have any questions about this Privacy Policy or your rights under the GDPR, please contact us at